We have created a new sevice level agreement (SLA) to be held accountable for uptime of services and timely support. We have done this to show our willingness to be the best at what we do and as our continued responsibilities for the client grow, we realize the client needs to be offered protection against being overlooked or left behind. This SLA guarantees services and imposes penalties if Werner Host does not provide services or support adequately.
You can see a copy of the SLA here: https://wernerhost.com/sla/
Saturday, March 10, 2018